A chatbot is a computer program designed to interact with people. It is capable of simulating seamless conversations with customers and typically exists on channels like Facebook Messenger, Siri, WeChat, Telegram, SMS, Slack, Skype and many others. Chatbots are transforming the way people interact with the internet – from a series of self-initiated tasks to…
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from ronnykblair digest http://fitsmallbusiness.com/what-is-a-chatbot/
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